TERMS AND CONDITIONS

GENERAL

If you have any queries about any item in my shop please contact me before making a purchase. Please also read the entire description and consult all the provided materials carefully before making your purchase.

I'm happy to answer any questions you may have to ensure you have a pleasant buying experience. I always welcome feedback and suggestions as well.

MY MUSIC

I offer digital and physical copies of my music scores. If you purchase a score and decide to perform it or include it for a project, please kindly notify me.

PDF SCORES

These are intended for personal use and digital perusal. By purchasing a PDF score you agree to not digitally distribute, print or make copies. Please note that the PDF won't be printable.

Before you receive the PDF file, you will be given a 14-day cooling-off period in case you change your mind and wish to cancel your order. After 14 days, the PDF score will be sent to you directly to the email you provide at checkout. A refund cannot made after the PDF has been sent.

You can receive the PDF earlier if you wish, but please note your 14-day cancelation period will be waived.

If the PDF score supplied is faulty or is not as described, I will provide a replacement.

PRINTED SCORES

Printed and bound (stitched).
By purchasing a printed score you agree to not distribute or make copies.

PAYMENT METHOD

Purchases are made via PayPal. When you place an order, you will receive an acknowledgement e-mail confirming receipt of payment and of your order request.

PHYSICAL ITEMS

All items are shipped via Royal Mail Postal or Airmail Service. Your item(s) will be carefully packaged for transit.

Items are shipped after 5 working days. Within this time you can make an amendment to your order or cancel before it is dispatched.

For all international shipments, I will complete a customs declarations form as required by Royal Mail. Buyers are responsible for paying any customs and import taxes that may apply. I'm not responsible for delays due to customs.

RETURNS

If you would like to return a purchase, simply notify me of your intention to return within 14 days of receipt of the item(s) and then please return unwanted item(s) back within 14 days of the delivery date. The buyer is responsible for return shipping costs and packaging.

As soon as I receive the goods back and check that they are returned in their original condition (please see below), a full refund will be issued via the same method as your original payment (within 14 day of the return).

Conditions of return:
Returned items must be unopened, unused, and in sellable condition as were delivered. If the item is not returned in its original condition, the refund will not be issued.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

1. Items that were sealed on delivery but have now been opened (printed music scores and CDs)
2. Digital music that has been sent
3. Custom or personalised orders

For faulty products, I will happily provide a replacement.

PRIVACY POLICY

I'm committed to my clients and website guests and value the importance of privacy. Please note that I only keep relevant information to:

1. facilitate your purchases
2. respond to any enquiries you may have or answer emails
3. provide you with information, products or services that you may request

Your data would be:
1. contact information
2. correspondence
3. any other information you choose to provide to me

I take appropriate technical measures to protect your data I store, including digitally. It is not shared with any third party. I only keep data for as long as is necessary to provide my services and regularly delete those which are no longer relevant.

Last updated on April 2022